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Privacy Policy
General Information
This privacy notice informs you of how PLRB collects and uses your personal data when you make contact with PLRB, use one of our services, or participate in one of PLRB’s events.
PLRB intends to make appropriate efforts under the law to openly disclose the lawful purposes for processing your personal data, the retention period for that personal data, and who it might be shared with.
Contact Us
If you would like to update data personal data that PLRB uses for you, please contact our service representatives. Normal business hours are 8:00 a.m. to 4:15 p.m., Monday through Friday. Note that you may email or leave us a message anytime.
We can be reached via e-mail at: plrb-main@plrb.org
You can reach us by telephone at 1-630-724-2200
Our postal address is:
Property & Liability Research Bureau
3025 Highland Parkway, Suite 800
Downers Grove, IL 60515
If you have any concerns regarding data privacy at PLRB, please contact the office of the general counsel for PLRB.
Len Murphy
VP & General Counsel
Property & Liability Resource Bureau
630 724 2213
3025 Highland Parkway, Suite 800
Downers Grove, IL 60515
How PLRB acquires your information
Most of the personal information PLRB processes is provided to us directly by you (or your agent) for one of the following reasons:
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You registered to use or used the PLRB research libraries.
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You submitted a research question to our professional staff.
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You registered to attend or have attended a live or distance learning event.
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You volunteered to speak at a conference or event.
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You subscribed to our e-newsletter or text service.
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You applied for a job with PLRB.
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You completed a PLRB survey.
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You represented your organization regarding corporate membership.
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You participated on a committee, Board, or advisory board.
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You applied to be an event sponsor or exhibitor.
We also receive personal information indirectly in the following scenarios:
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You were referred to us for an award or committee position by a colleague or supervisor.
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You were recommended to us to present or speak on a topic of importance.
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A participant or colleague lists you as an emergency contact.
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A speaker or presenter lists you as a co-author or co-presenter or license holder.
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A state official contacts us to process CE.
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A licensing, credentialing, or educational institution verifies educational information.
PLRB will contact you to let you know we are processing your personal information provided such notice does not involve a disproportionate effort, is impossible, or if you are deemed to already have knowledge.
Data Protection Rights
The PLRB has created this privacy notice in order to demonstrate its firm commitment to privacy for our web site users, our membership, event participants, staff, and volunteers. The notice discloses our information gathering and dissemination practices. The privacy statement may change at any time; any changes will be posted on this page. Should you have questions, comments, or concerns please contact us.
The General Data Protection Regulation (GDPR) is a European Union (EU) law that protects data rights only for people in the EU. Nonetheless, PLRB makes efforts to meet the spirit of the law for all users in furtherance of PLRB’s goals of providing outstanding member service, service to the industry, and others. PLRB encourages everyone to take advantage of data protection services provided by PLRB to help you protect your data privacy. Below is a list of services derived from those GDPR rights.
Right of access. You may request that PLRB disclosure to you your data which it is processing. In most instances, PLRB provides web portals that allow you to see your own data and make corrections or even download the information.
Right of rectification. You may request that PLRB correct or add to your data which it is processing. In most instances, PLRB provides web portals that allow you to see your own data and make corrections.
Right to Erasure. This is also known as the “right to be forgotten.” You may ask PLRB to erase and cease using your information. Note that the right is not absolute; exceptions include justifiable reasons to keep the data, such as for a contract, an overriding existing legitimate interest in the data, or pursuant to a litigation hold. Contact PLRB if you wish to be forgotten by the Association.
Right to restrict processing. In some situations, complete erasure goes too far or does not adequately meet your interests. For instance, limitations can be appropriate during accuracy checks, litigation holds, and objections to scope of use of the data. As middle ground, you may request restrictions be placed on the processing of data either permanently or for time needed for legal and practical reasons. You may contact PLRB about requesting restrictions. Also, note that PLRB provides a web portal that allows you to change your profile settings regarding services you receive, thus restricting certain processing.
Right to data portability. Where you’ve given us data for contracts or based on your express consent, you may request that this data be sent to you or another organization. In most instances, PLRB provides web portals that allow you to see your own data and copy it. You pay no charge or fee for exercising this right. PLRB will timely respond to requests, and in any event in no more than one month.
Right to object. Lastly, you may advise PLRB that you object to certain processing of your data. Much, if not all, of the processing we do as an association is done for purposes of providing services to you as a member of the industry. Under the GDPR, PLRB has a “legitimate interest” in doing that. However, you may wish for some of these services to cease such as receipt of information about upcoming events. You may object to this type of processing by contacting us or making changes to your profile by visiting a self-service portal on the PLRB website or by clicking on links in email messages permitting you to unsubscribe.
Right to Prevent Profiling or Automated Processing with Legal Consequences. You have the right to withdraw consent for any automated processing of your data that results in profiling or causing you legal consequences. In other words, you have a right to human intervention, oversight, and review of algorithm or machine type automated decisions that could impact you.
GDPR DPO
The General Data Protection Regulation (GDPR) is a European Union (EU) law that protects data rights of people in the EU. The law includes a requirement that some companies appoint a Data Protection Officer (DPO) to audit their data practices and perform other duties. PLRB is not required to have a GDPR DPO. If you have questions, the office of the general counsel can discuss and address questions regarding data and procedural audits at PLRB.
Sharing your Information
PLRB does not sell your information to other organizations for use in their direct marketing or any other use. The only exception is that PLRB shares conference and event registration lists with attendees, presenters, exhibitors, and sponsors for business, networking, and educational reasons that help make for a successful event. Those shared registration lists do not contain email addresses unless a participants expressly consented to such use.
Where PLRB educational participants request continuing education credits for participation, PLRB sends state authorities information provided by you and course information provided by PLRB as requested by that agency.
PLRB works with others that process your data such as webinar hosting services, conference app vendors, and similar providers. Agreements with such vendors limit use and storage of personal information only for PLRB business and also require secure processing and storage with defined retention periods and destruction.
For event speakers and presenters, PLRB shares attendee survey results with the conference planning committee.
Lastly, in some circumstances, PLRB must disclose information pursuant to a court issued subpoena or court order.
Legal and Security
Where necessary to send legal and security notices, PLRB will process your data to provide required information to you. The lawful basis under GDPR is article 6(1)(c) - legal obligation. You have rights of access, rectification, restriction, and portability as described herein and under the law.